Photo of soldier US Army

InnerLink’s fast translation of manufacturing drawings and photographs into user procedures helped the Army deploy its M.A.S.H. oxygen system in a timely manner.

Situation: The U.S. Army Medical and Materials Agency (USAMMA) hired a contractor to produce a M.A.S.H. oxygen system, but the contractor did not produce a user manual. USAMMA could not deploy the system without a user manual.

Solution: InnerLink wrote the manual using drawings, pieces of the equipment, and photographs. Because of InnerLink's concise yet thorough process and quality control system, USAMMA only needed one review to approve it and they met their deadline.

Benefit: USAMMA was able to deploy this system on schedule.